ACCEPTABLE USE POLICY

REVISED BY SWIFTCLOUDHOSTING ON 1ST JANUARY 2015

General Informations

To ensure the best performance for all of our customers, we use the following policies:

  • Your VPS should not have a load of 4 for more than one hour, or your VPS will get restarted.
  • Your VPS should not have a load of 2 for more than two hours, or your VPS will get restarted.
  • Your VPS is configured to send a maximum of 200 emails per hour. If you have justification, please open a ticket and we'll raise this limit for you.

Please note that the CPU cores are shared and they are not dedicated to you. We allow you to use all of your cores for your peak times, but you cannot use them for an extended amount of time.

THE FOLLOWING USE ARE STRICTLY FORBIDDEN AND WILL RESULT IN SERVICE SUSPENSION :
  • TOR
  • Mining any kind of crypto currency
  • Starbound
  • Runescape
  • Chobots


As a provider of web site hosting and other Internet-related services, SwiftCloudHosting offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. SwiftCloudHosting respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, SwiftCloudHosting reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, SwiftCloudHosting has developed an Acceptable Use Policy, which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using SwiftCloudHosting' services. This Acceptable Use Policy will be revised from time to time. It is the client duty to inform himself and consult the new Acceptable Use Policy when it is updated.

One important aspect of the Internet is that no one party owns or controls it. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgement and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that SwiftCloudHosting cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgement in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because SwiftCloudHosting cannot monitor or censor the Internet, and will not attempt to do so, SwiftCloudHosting cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.

When subscribers disseminate information from the Internet, they must keep in mind that SwiftCloudHosting does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over SwiftCloudHosting' network and may reach a large number of people, including both subscribers and non-subscribers of SwiftCloudHosting, subscribers' postings to the Internet may affect other subscribers and may affect SwiftCloudHosting' goodwill, business, reputation or operations. For these reasons, subscribers violate SwiftCloudHosting policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:

Spamming

Sending unsolicited bulk and/or commercial information over the Internet. It is not only harmful because of its negative impact on consumer attitudes toward SwiftCloudHosting, but also because it can overload SwiftCloudHosting's network and disrupt service to SwiftCloudHosting's subscribers. Also, maintaining an open SMTP relay is prohibited. When a complaint is received, SwiftCloudHosting will investigate and suspend the account if it is found to be sending SPAM. A $500 charge for violating this policy will be charged to the person initiating the SPAM. Furthermore SwiftCloudHosting reserves the right to prosecute for this violation.

BitTorrent

SwiftCloudHosting does not allow BitTorrent, you may not run any bit torrent application/script, tracker, or client, and will suspend/terminate any offending account.

TOR - Open Proxy / VPN

You may not run any public proxy services or any scripts that interface with TOR, including TOR relay, entry, exit and bridge nodes. TOR, public proxies and public VPN's are strictly forbidden and we reserve the right to immediately terminate any account, without warning, found to be running these services.

MineCraft

SwiftCloudHosting accepts Minecraft servers, although the large load these servers produce causes excessive strain on our infrastructure and as such SwiftCloudHosting reserves the right to suspend the virtual private server, move the virtual private server on another node or may ask the user to either upgrade it's hosting package or stop running a Minecraft server.

Digital Currency Mining

The high CPU loaded produced by mining digital currency negatively impacts performance for all of our customers, as such you may not run any BitCoin related services, this includes any BitCoin derivatives such as LiteCoin, ZeroCoin and any other digital currencies.

CamFrog

If found to be running such services your server will be immediately suspended and the server will not be reconnected to the network until such time that you agree to completely remove any and all traces of the offending service, and agree to let us have access to your server to confirm that the content has been completely removed. Any server guilty of a second violation will result in immediate account termination.

Obscene Speech or Materials

Using SwiftCloudHosting's network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. SwiftCloudHosting is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.

Defamatory or Abusive Language

Using SwiftCloudHosting's network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language is strictly prohibited and my result in service suspension.

Forging of Headers

Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.

Illegal or Unauthorized Access to Other Computers or Networks

Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).

Facilitation a Violation of this Acceptable Use Policy

Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this Acceptable Use Policy, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.

Other Illegal Activities

Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.

Other Activities

Engaging in activities, whether lawful or unlawful, that SwiftCloudHosting determines to be harmful to its subscribers, operations and reputation, goodwill or customer relations.

As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. SwiftCloudHosting will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the activities comply with SwiftCloudHosting' policy or applicable law. However, when SwiftCloudHosting becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by SwiftCloudHosting.

SwiftCloudHosting is also aware that many of its subscribers are themselves providers of Internet services, and that information reaching SwiftCloudHosting' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. SwiftCloudHosting does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. SwiftCloudHosting reserves the right to directly take action against a customer of its subscribers. Also, SwiftCloudHosting may take action against the SwiftCloudHosting' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, SwiftCloudHosting anticipates that subscribers who offer Internet services will cooperate with SwiftCloudHosting in any corrective or preventive action that SwiftCloudHosting deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of SwiftCloudHosting policy.

SwiftCloudHosting will not intentionally monitor private electronic mail messages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. SwiftCloudHosting may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, SwiftCloudHosting may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. SwiftCloudHosting assumes no obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, SwiftCloudHosting may disclose subscriber information or information transmitted over its network where necessary to protect SwiftCloudHosting and others from harm, or where such disclosure is necessary to the proper operation of the system. However, SwiftCloudHosting will never sell information to other services or outside companies.

SwiftCloudHosting expects that its subscribers who provide Internet services to others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate SwiftCloudHosting policy. Finally, SwiftCloudHosting wishes to emphasize that, in signing the Service Agreement, subscribers indemnify SwiftCloudHosting for any violation of the Service Agreement, law or SwiftCloudHosting policy resulting in loss to SwiftCloudHosting or the bringing of any claim against SwiftCloudHosting by any third party. This means that, if SwiftCloudHosting is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against SwiftCloudHosting, plus costs and reasonable attorney's fees.

We hope this Acceptable Use Policy is helpful in clarifying the obligations of Internet users, including SwiftCloudHosting and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this Acceptable Use Policy should be sent to abuse (at) swiftcloudhosting.com

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